Business customer support, organized in one workspace.

Built for business. Connected for customers.

Manage Customer Conversations from One Business Desk

Manage messages, support, and customer interactions across your business.

Give customers a direct path to your business.

Make it easy for customers to reach your team from the places they already use. Tiraxa Desk gives your business two professional entry points that route every conversation into one organized support workspace.

Business team working together in a professional office Customer access
01 Fast to launch

Public business support link

Share one professional support link across social media, email, directories, QR codes, campaigns, or your business profile. Customers get a direct way to reach your team without searching for contact information.

  • One branded destination for customer inquiries
  • Works across mobile, desktop, social, and shared links
  • Routes conversations into your Tiraxa Desk workspace
Professional business team discussing customer service and digital support Website support
02 Built for your website

Website live chat widget

Add a polished customer-support entry point directly to your website. Visitors can ask questions while they browse, while your team manages the conversation from Tiraxa Desk in one centralized environment.

  • Keeps customers on your website while they ask for help
  • Creates a professional real-time support experience
  • Centralizes website conversations with your other channels

Industries We Serve

Ecommerce

Support shoppers with product questions, order updates, returns, and checkout assistance so customers can move forward with confidence.

Healthcare

Help patients get timely answers, scheduling support, and clear service information while keeping every interaction professional and organized.

Insurance

Assist customers with policy questions, claims-related inquiries, document guidance, and general service requests with dependable live support.

Legal

Strengthen client communication with responsive intake support, appointment coordination, case-status routing, and professional front-line assistance.

Retail

Give in-store and online customers fast answers about availability, orders, returns, promotions, and everyday service questions.

Utilities

Respond to urgent service questions, billing concerns, outage-related inquiries, and account requests when customers need clear help quickly.

Start small. Add capacity when you need it.

Simple monthly pricing built around chat capacity, support-team size, queue volume, and message usage.

Starter

Starter Control

$19/ month

For very small operations testing customer chat and basic support.

  • 2 active customer chats
  • Queue capacity up to 10
  • Up to 2 agents
  • 250 messages / month
Choose starter
Most Popular
Support

Basic Desk

$59/ month

For small businesses that need a consistent digital customer-support channel.

  • 5 active customer chats
  • Queue capacity up to 25
  • Up to 5 agents
  • 1,000 messages / month
Choose basic
Growth

Growth Desk

$149/ month

For active organizations that need more simultaneous chats and team capacity.

  • 25 active customer chats
  • Queue capacity up to 100
  • Up to 15 agents
  • 10,000 messages / month
Choose growth
Scale

Scale Desk

$349/ month

For larger support operations with substantial customer and workforce volume.

  • 1,000 active customer chats
  • Queue capacity up to 5,000
  • Up to 250 agents
  • 250,000 messages / month
Contact sales
Enterprise

Enterprise Control

Custom pricing

For organization-specific deployment, limits, security needs, and implementation support.

  • Custom capacity planning
  • Large support-team deployment
  • Organization-specific controls
  • Dedicated implementation
Talk to Tiraxa Desk

BUSINESS SUPPORT OPERATIONS

Turn Every Customer Conversation Into an Opportunity

Give customers fast, reliable support whenever they need it. Our live chat service helps reduce wait times, improve satisfaction, and keep your business available around the clock.

Deliver Immediate Customer Support

Connect with customers in real time and answer questions before frustration builds. Fast responses help create a smoother experience and show customers that your business is ready to help when they need it.

Reduce Wait Times and Improve Satisfaction

Long delays can lead to lost trust, abandoned purchases, and customer churn. Live chat helps manage high support volume, respond faster, and keep customers moving without unnecessary waiting.

Scale Support Without Losing Quality

Support more conversations across business hours and after hours while maintaining a consistent customer experience. Live chat helps your team stay accessible, organized, and ready to handle growing customer demand.

Customer support professionals having a conversation